Orders are dispatched within two working days, normally on Mondays, Wednesdays and Fridays (excluding Bank Holidays).
If you genuinely need your order asap, please let me know at a checkout in Special Instructions notes and I will do my best to dispatch it same day, this order must be placed by 12PM (UK time) at the least.
Deliveries are normally made using Royal Mail.
UK Standard Delivery - delivered in 1-3 working days - £2.99, FREE for orders over £50.
Europe - Airmail - normally parcels arrive within a week, but may take up to 3 weeks to arrive - shipping cost is according to weight - £3.99 up to 0.5kg, £6.99 up to 1kg, £9.99 up to 1.5kg, £12.99 over 1.5kg. Should you wish to be able to track your order, tracking is available at additional £5 and will be emailed along with dispatch confiramtion email.
International - Airmail Standard (North America, Australia, East Asia and Far East) - Normally delivered within a week, but may take up to three weeks to arrive - shipping cost is according to weight - £5.99 upt 0.5kg, £8.99 up to 1kg, £11.99 up to 1.5kg, £14.99 up to 2kg, £17.99 over 2kg. Should you wish to be able to track your order, tracking is available at additional £5 and will be emailed along with dispatch confiramtion email.
International Courier Only (Africa (excluding French islands), MIddle East, South Central Asia, South America)- Courier Service (different companies may be used depending on destination) - shipping cost according to weight - £20 up to 1kg, plus £5 for each additional kilo up to max £35. Unfortunately courier option is the only availale postage option to these destinations due to unreliable postal services)
Orders are dispatched from Cleethorpes, UK.
You will receive confirmation email once your order has been dispatched.
Your order is sent to the address you have provided while completing your order, therefore you are responsible for providing correct and up to date address. In case when wrong address has been provided a replacement order will be sent to the correct address only once primary packet has been returned to Hijab Fashion Shop by Royal Mail. Buyer will be responsible for additional delivery charge for shipping the order to the correct address.
Please note that these are estimate delivery times only and while most of the orders arrive within stated timescale and even before that, on rare occasions there might be slight delays due to several factors that may affect the delivery times such as weather, Royal Mail workers strikes, customs checks etc. Unfortunately Hijab Fashion Shop has no control over this.
The actual time of delivery outside of UK may vary slightly, more often mail is delivered within stated time-scale but sometimes it can take longer due to different factors affecting: weather, bank holidays, customs checks (especially for bigger parcels) etc. If the item has not arrived within 20 working days to Europe destination and 25 working days to International destination you need to check with your local delivery office, it is most likely that it is held there and waiting for collection or redelivery if no one was at home to accept the item when delivery was initially attempted. In very unlikely occasion if the parcel was not there you need to contact me for further information.