Returns

Please read carefully prior returning any goods.

It's HFS priority to make you are totally happy and satisfied with your products!

If for any reason you are not completely happy with your items or changed your mind you are welcome to return them for a refund only.

You have a right to cancel your order for any reason within 7 days after receiving it.

Item/s must be returned within 14 days of receiving, in it's original condition and packaging, you will find returns address on the packet you have received your goods in. Buyer is responsible for returning postage cost. I won't be paying for underpaid postage, therefore please make sure enough postage stamps are affixed to the parcel.

Items with sign of wear (perfume smell, stains) wash are not accepted and will be sent back at additional standard delivery cost.

It is important that you include your order number and name with your return, otherwise I won't be able to identify it.

All items are checked throughly prior dispatch but in unlikely event when an item is faulty please report any faults within 7 days of receiving your order using contact me form. Faulty products may be only exchanged for the same product or returned for a refund.

Once items have been received in satisfactory condition, refund will be issued within 3 working days via original payment method only.

Buyer is responsible for safe goods arrival back, therefore it is advised to use trackable mail or obtaining Certificate of Posting which is given free of charge at any Post Office branch.

Please note that Reduced to Clear items are not refundable or exchangeable due to nature of the goods.  

INTERNATIONAL RETURNS

It is important that you make a note on the customs form CN22 that the products contained in the packet you are returning back. Failing to do so may result in returning the packet back to you by postal services as I won't pay a custom charge.

RETURN ADDRESS

You will find return address on the postage label on the packet or contact me for the address.